Sage Support

Tricom has over 16 years of experience in consulting, implementing, and configuring Sage, MAS 90 / MAS 200 / MAS 200 SQL and MAS 90/200 EES.

We offer affordable pricing per hour or a per contract period.

We can help you fix your problem, or configure a new project.

Who we are:

Tricom Business Technology Solutions is a full service IT management company with over 20 years of experience in the information technology field. We dedicate ourselves to providing excellent service with cost-effective value. Located in San Dimas California, Tricom services clients throughout Southern California and the rest of the United States. For more information please call (866) 477-4174.

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Managed WiFi

Focus on your business, we'll manage the WiFi

Every business has internet and with that comes WiFi.  If your WiFi is for internal use only, then it needs to be secure from outsiders and hackers.  If you wish to share your WiFi with your visitors, then you need to be certain that their connection is safe, easily accessible and at the same time, separate from your own internal network.

Splash Page & Vouchers

One of the more popular methods of managing a public WiFi is through a guest portal.  A guest portal is a simple splash page that a visitor lands on the first time they connect to your company guest WiFi.  The will usually be asked to agree to your company terms of use before they are permitted to connect. 

A splash page can also be combined with a voucher.  A voucher is a simple, unique password given to each new visitor that they can use to access the guest WiFi network.  Vouchers can be preconfigured to automatically expire within a certain time period; from a few hours to a few days.  Companies may even issue vouchers to employees that never expire, but can be revoked by the employer when the employee leaves the organization.

Promote Your Business

Promote your business on Facebook with Facebook WiFi.  When customers connect to your free WiFi, they will be directed to your Facebook page where they can check-in.  Their check-in will show up on their Facebook timeline showing their Facebook friends that they were at your location.  Your guests will also have the option of liking your Facebook Page.
More on Facebook WiFi

Make Money Selling Access

You may also choose to sell WiFi access.  This is a popular option for many hotels and resorts.  Several options can be offered, from a few hours to a day or more.  Different pay tiers for speed as well.  Credit card processing is conducted by third-party vendors and deposited directly into your account.

Who we are:

Tricom Business Technology Solutions is a full service IT management company with over 20 years of experience in the information technology field. We dedicate ourselves to providing excellent service with cost-effective value. Located in San Dimas California, Tricom services clients throughout Southern California and the rest of the United States. For more information please call (866) 477-4174.

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Tricom is now CompTIA Network+ Certified

Tricom is now network certified through CompTIA.  The CompTIA Network+ certification is a vendor-neutral networking certification that is trusted around the world. It validates the essential knowledge and skills needed to confidently design, configure, manage and troubleshoot any wired and wireless network.

Data networks are more crucial for businesses than ever before. They are the lifeline to the critical financial, healthcare and information services that need to function at the highest, most secure level.

CompTIA Network+ professionals are trained to work with a variety of hardware, software, and networks.

Tricom meets the highest standards

CompTIA Network+ meets the ISO 17024 standard and is approved by U.S. Department of Defense to fulfill Directive 8570.01-M requirements. It is compliant with government regulations under the Federal Information Security Management Act (FISMA).

Who we are:

Tricom Business Technology Solutions is a full service IT management company with over 20 years of experience in the information technology field. We dedicate ourselves to providing excellent service with cost-effective value. Located in San Dimas California, Tricom services clients throughout Southern California and the rest of the United States. For more information please call (866) 477-4174.

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Why choose Tricom for IT support

Experience

With over 20 years of experience, Tricom has a proven track record.

Service

We are in business ourselves, so we too understand that time is money.  That's why we always go the extra mile so we can be sure our customers are satisfied.

Knowledge

With the fast pace of technology, it is important to stay up to date with the latest technical advancements and products. That is why we continue to educate our ourselves and stay up to date with the latest certifications.

Passion

We love what we do and we love the people we do it for.  Every day is a new adventure, and a challenge to look forward to.  Our greatest reward is the thanks we get from our customers each time we save the day.  No task is too small,  no job too hard.

Who we are: 

Tricom Business Technology Solutions is a full service IT management company with over 20 years of experience in the information technology field. We dedicate ourselves to providing excellent service with cost-effective value. Located in San Dimas California, Tricom services clients throughout Southern California and the rest of the United States. For more information please call (866) 477-4174

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What if you lost it all?

Today a customer, Sally, had an issue with her PC.  It would not start.  She would press the power button and nothing.  No lights; completely dead.  And to make matters worse, her entire QuickBooks and company files and documentation was located on her PC.

Sally's company does the payroll for their clients and they had to print out checks ASAP before their Friday deadline.  This put a great deal of stress on the situation.

Sally works on an HP Pavillion All-in-One PC, and given the time restraints, I decided the best corse of action would be to open the All-in-One so I could access the hard drive to get her files.  Sally is fortunate because the issue was a problem with the power switch and not the hard drive. Her data were completely intact.

But what if it was something more severe?  What if the hard drive was toast?  That would have had major ramifications for the firm costing 10s of thousands of dollars.  Or worse, it could have destroyed the entire company.

This is why having a backup strategy is so crucial in business today.  A local and cloud backup plan would cost a fraction of the potential loss that might occur should a disaster take place.  With technology, it isn't a question of if it will fail, but when it will fail.  Fortunately for Sally, we were able to save her data and the company occurred no loss, this time.  Suffice it to say, from now on all of Sally's information is being backed up and secured with Tricom.  Should an incident like this happen again, she will be prepared to handle it.  She can also sleep better at night knowing that her data is secure with Tricom and she is free to focus on more important matters.

Who we are:
Tricom Business Technology Solutions is a full service IT management company with over 20 years of experience in the information technology field. We dedicate ourselves to providing excellent service with cost-effective value. Located in San Dimas California, Tricom services clients throughout Southern California and the rest of the United States. For more information please call (866) 477-4174.

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Managed IT Services will save you MONEY

In today’s competitive business climate, companies are finding it necessary to cut costs.  For the most part, the single biggest expense for is labor.  With endlessly increasing regulations, healthcare costs, and employee retention needs, service outsourcing is becoming more attractive when viewed from a cost-benefit analysis.

One of the fastest growing outsourced services in the past few years has been in the field of information technology (IT).  The managed IT service model typically takes the form of an ongoing service level arrangement in which the provider remotely monitors, manages and updates a customer’s technology infrastructure, systems, and services such as email, network and security software, or increasingly more complex pieces of technology such as business applications and analytics. IT functions once commonly handled in-house become outsourced, effectively.

Tricom offers Managed IT Services

With over 10 years of experience in the IT field, Tricom has a proven track record of performance and service.  Whether you are still a small business or well established, Tricom’s experienced leadership team will work closely with you to design the most optimum and efficient IT strategy to meet your company’s needs at a minimal cost.

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