In today’s competitive business climate, companies are finding it necessary to cut costs. For the most part, the single biggest expense for is labor. With endlessly increasing regulations, healthcare costs, and employee retention needs, service outsourcing is becoming more attractive when viewed from a cost-benefit analysis.
One of the fastest growing outsourced services in the past few years has been in the field of information technology (IT). The managed IT service model typically takes the form of an ongoing service level arrangement in which the provider remotely monitors, manages and updates a customer’s technology infrastructure, systems, and services such as email, network and security software, or increasingly more complex pieces of technology such as business applications and analytics. IT functions once commonly handled in-house become outsourced, effectively.